Office and Billing Questions
515 W. Kimberly Ave.
Kimberly, WI 54136
Office: (920) 788-7500
Note: There is an additional fee for online bill payments made with credit or debit cards.
How to go paperless and view your bills online: step by step instructions here.
Moving? Name Change? Updates to your account?
Water Superintendent: Jerry Verstegen
Water Operator: Eric Riesterer
Water Operator: Phil Martzahl
Plant: (920) 841-8098
Water Related Emergencies: (920) 788-7526
Wisconsin Groundwater Facts
Wisconsin has approximately 1.2 quadrillion gallons of groundwater. Over 70% of Wisconsin residents use groundwater as their main source of water. Total Groundwater use in Wisconsin totals about 1,073 million gallons per day. Wisconsin has about 850,000 private wells. Wisconsin has over 12,000 public water systems including over 600 municipal water systems Rainfall over Wisconsin averages 32 inches annually but only 6-10 inches of it soaks in to become groundwater.
Fox Valley Area Groundwater Facts
About 50% of the Fox Cities area population is served by groundwater.
Why Conserve Water?
Arsenic levels have increased due to declining groundwater levels.
Northeast Wisconsin has declining groundwater levels that are up to 3 feet a year.
Kimberly Water Department Customers 2023 Semi-Annual Hydrant Flushing notice here.
Water, Sewer and Storm Water Rates
Water $3.82/1,000 gallons (first 48,000 gallons)
Sewer $7.75/1,000 gallons (summer rate six months)
$8.25/1000 gallons (winter rate six months)
Sewer Service Charge $28.25 quarterly
Water Service Charge $18.00 quarterly (5/8 inch meter)
Storm Water Charge $31.25 quarterly
1 ERU (Equivalent Runoff Unit) Single Family